Teamviewer start ios broadcasting3/8/2024 If you need help with one of your iOS devices, you can broadcast your screen to the people working to assist you. The share sheet will come up, allowing you to send the broadcast link to others so they can view it from any other device.Īs the app’s name implies, the focus of Quick Support is to serve as a support tool. In order to let others access it, open Quick Support and tap Send Your ID. At this point you’ve officially begun streaming your device’s display online. Once it is, open Control Center, use 3D Touch (or a long-press) on the Screen Recording icon, select TeamViewer, then hit Start Broadcast. First, you’ll need to make sure that the new Screen Recording option is set up in Control Center. Getting started with Quick Support couldn’t be easier. Quick Support uses a new and improved version of Apple’s ReplayKit framework to enable true screen sharing with it, you can broadcast a live recording of your iPhone or iPad’s screen so that anyone with the broadcast link will be able to follow, in real-time, your actions on the device. But among a host of exciting new technologies in iOS 11, Apple has introduced a screen sharing feature that makes an app like Quick Support a truly powerful tool for giving or receiving support. We plan to add mobile device viewing from mobile devices in the future.TeamViewer Quick Support has been available on the App Store for several years, but due to the sandboxed nature of iOS, it hasn’t been as powerful or helpful as I’m sure its makers would have liked. Remotely access and view Chromebook devices to provide support.Īt this time you can remotely view iOS and Android devices from Windows and Mac computers. Remotely access and control Windows and Mac computers with additional features including file transfer, chat, and viewing from mobile devices Remotely access and control Android 8.0 and up phones and tablets Remotely access and view iOS devices (iPad and iPhone) If you’re already using another help desk system, mobile device management system, or unattended support tool, SOS is an inexpensive add-on that enables you or your team to provide quick support to managed or unmanaged computers and mobile devices. SOS is completely cross-device and works across multiple operating systems. It is a great way for help desk, support, and IT professionals to remotely access iPhones, iPads, computers, and other mobile devices to assist customers and a great alternative to vnc servers. Splashtop SOS is your attended support solution for Windows, Mac, iOS, Android, and Chrome OS. Learn more and get started with Splashtop SOS What else can you do with Splashtop SOS? The image below shows a view of the end user's iPhone screen, the technician’s interface, and viewing the iPhone screen in a window on the computer screen with the controls expanded. The SOS session will be listed at the top of their AirPlay list.Īt this point you will be able to live view their iPhone or iPad screen in a window on your computer screen. When you click the arrow to start the session, the end user will be prompted to swipe up from the bottom of the screen (or swipe down from the top right corner of the screen on iPhone X) and start AirPlay screen sharing to complete the process. ![]() Enter the nine-digit code displayed in the SOS app on your customer's iOS device. Run the Splashtop Business app on your computer and click the SOS (plus sign) icon near the top of the app to open the SOS connect screen. Enter the code in your Splashtop Business app and start viewing the iOS screen The details of that process are described in the video and article link at the bottom of the page. ![]() They will then use that to start the screen sharing session. Your user will have to go through a few extra steps the first time to enable the Screen Recording option in the iOS Control Center. This functionality isn't available for earlier versions of iOS. Note that this app is only available for iOS 11 and later. When they run the SOS app on their iPad or iPhone it will display a session code that you will enter on your screen. They will see a link to get the SOS app from the iOS App Store. Have your customer go to the SOS app download link (as displayed in your Splashtop app) from their iOS device. Your customer downloads the SOS app from the App Store You must purchase Splashtop SOS if you want to remote access iPhones and iPads. The iOS mobile device access features are not included in the free non-commercial version of SOS, the original version of SOS, or Splashtop Remote Support. It is based on proven Splashtop remote access technology, used by more than 30 million users worldwide. SOS is a great value and costs much less than other attended support tools.
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